8gbaje Privacy Policy
How 8gbaje collects, uses, stores, and protects your personal data. Your privacy is a priority — read this policy to understand your rights and our obligations.
Introduction & Overview
Scope of This Policy
This Policy applies to all personal data collected through the 8gbaje website, mobile web application, and any associated communications — including email correspondence with our support team at [email protected], SMS notifications sent to your registered mobile number, and any promotional communications you have opted into. This Policy does not cover third-party websites or services that may be linked from our platform; those services operate under their own privacy policies and 8gbaje is not responsible for their data practices.
Changes to This Policy
8 gbaje reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of the platform following any such update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
Information We Collect
8gbaje collects only the data that is necessary to operate a safe, fair, and compliant gaming platform for players in Bangladesh.
Registration and Identity Data
When you create an account on 8gbaje, we collect the following information:
- Full legal name as it appears on your National ID (NID) card or passport
- Date of birth (to verify you are 21 years of age or older)
- Mobile phone number (used as your primary contact and login identifier)
- Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar)
- Email address, if provided during registration or account updates
- Username and encrypted account password
Identity Verification Documents
As part of our Know Your Customer (KYC) process, 8gbaje may request one or more of the following documents prior to processing a withdrawal or when a regulatory review is triggered:
- A copy of your National ID (NID) card — front and back
- A recent utility bill or bank statement confirming your address (not older than 3 months)
- A selfie photograph holding your NID card
- Proof of payment method ownership (e.g., a screenshot of your bKash or Nagad account showing your registered name and mobile number)
These documents are retained in encrypted storage and accessed only by authorised compliance personnel. They are not shared with third parties except where required by law.
Transaction and Financial Data
We collect records of all financial transactions on your account, including deposit amounts, withdrawal requests, transfer timestamps, payment method identifiers (mobile wallet numbers or partial card numbers), and transaction reference numbers issued by bKash, Nagad, Rocket, Upay, and other payment service providers. We do not store full card numbers or mobile banking PINs — sensitive payment credentials remain within the payment provider's own systems.
Gaming Activity Data
8gbaje records all betting and gaming activity on your account. This includes: games played and game rounds completed; stake amounts and winnings per round; sports markets wagered on (e.g., BPL cricket, IPL, T20 World Cup, FIFA, kabaddi); session start and end times in Bangladesh Standard Time (BST, UTC+6); and bonus or promotional credits claimed and wagering progress. This data is used to settle bets accurately, detect irregular activity, manage responsible gaming obligations, and improve the platform experience.
Technical and Device Data
When you access 8gbaje, our servers automatically collect certain technical information, including: your IP address; device type and operating system (e.g., Android or iOS); browser type and version; screen resolution; pages visited and time spent on each page; referring URL (if you arrived from another site); and session cookie identifiers. This information is used for security monitoring, fraud detection, platform performance optimisation, and compliance with our responsible gaming obligations.
Communications Data
When you contact the 8gbaje support team, we retain records of your communications — including the content of emails sent to [email protected], live chat transcripts, and any supporting files or screenshots you provide. These records are used to resolve your query, maintain quality assurance, and as an audit trail in the event of a dispute.
How We Use Your Information
Platform Operation and Account Management
The primary purpose for which 8gbaje processes your personal data is to operate the platform and manage your account. This includes verifying your identity and age at registration, processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported methods, settling your sports bets and casino game rounds, and sending essential account notifications such as deposit confirmations, withdrawal status updates, and security alerts to your registered mobile number.
Responsible Gaming and Player Protection
8gbaje uses your gaming activity data, session data, and transaction history to fulfil our responsible gaming obligations. This includes monitoring for signs of problem gambling behaviour — such as rapidly increasing bet sizes, prolonged uninterrupted sessions, or frequent withdrawal reversals — and proactively contacting players where our responsible gaming team identifies a potential concern. If you have set deposit limits, loss limits, or a self-exclusion period via your account settings, we use your data to enforce those preferences across all access points to the platform.
Fraud Prevention and Security
Your technical data, transaction records, and account behaviour patterns are analysed by our security systems to detect and prevent fraudulent activity, including but not limited to: account takeover attempts, duplicate account creation, bonus abuse, money laundering, and use of the platform by individuals who have been self-excluded or whose accounts have been permanently closed. Where a security threat is detected, 8gbaje may temporarily suspend account access while an investigation is conducted.
Marketing and Promotional Communications
With your consent, 8gbaje may use your contact details to send you promotional communications about new games, seasonal bonus offers (e.g., Eid promotions, Pohela Boishakh bonuses, BPL cricket specials), and platform updates. You may withdraw your consent to marketing communications at any time by contacting our support team at [email protected]. Withdrawal of consent to marketing does not affect the processing of data for core account management purposes.
Legal and Regulatory Compliance
8gbaje processes and retains personal data to the extent necessary to comply with applicable legal obligations. This includes maintaining financial transaction records for anti-money laundering (AML) audit purposes, responding to lawful requests from law enforcement or regulatory authorities, and retaining identity verification records for the minimum period required under applicable law. Legal compliance processing does not require your consent and continues even if you request deletion of your account.
Our Privacy Commitments
Six core principles that guide how 8gbaje handles your personal data.
All data transmitted between your device and the 8gbaje platform is protected by 256-bit SSL/TLS encryption. This applies to login sessions, payment transactions, and any personal information submitted via forms. Data stored on our servers is encrypted at rest. Your bKash or Nagad transaction details are never transmitted in plain text.
8gbaje does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is shared only with service providers who are directly involved in operating the platform — such as payment processors (bKash, Nagad, Rocket), game technology suppliers (Pragmatic Play, Evolution Gaming, Spribe), and fraud detection services — and only under strict confidentiality agreements.
We collect only the personal data that is genuinely necessary to provide the services you use on 8gbaje. We do not collect sensitive personal categories such as racial or ethnic origin, political opinions, religious beliefs, or health information unless you voluntarily provide such information in the context of a responsible gaming self-assessment.
Active account data is retained for the duration of your account relationship with 8gbaje. Upon account closure, personal data is retained for a minimum period required by applicable AML and financial record-keeping law, after which it is securely deleted or anonymised. Gaming activity logs are retained for dispute resolution purposes for a period of 12 months from the date of each transaction.
You have the right to request a copy of the personal data 8gbaje holds about you. Data access requests should be submitted in writing to [email protected]. We will respond within 30 days of receiving your request. We will verify your identity before releasing any account data to protect against fraudulent access requests.
Where 8gbaje shares your data with third-party service providers — such as payment gateways, game studios (NetEnt, Microgaming, Ezugi), or identity verification services — those providers are contractually bound to process your data solely for the purpose for which it was shared, to maintain appropriate security standards, and to delete the data once the processing purpose has been fulfilled.
Data Sharing & Third Parties
Payment Service Providers
To process deposits and withdrawals, 8gbaje shares the minimum necessary transaction data with your chosen payment service provider — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The data shared is limited to the transaction amount, your registered account identifier, and a platform-generated reference number. These providers process this data under their own privacy policies; 8gbaje is not responsible for how payment providers use data beyond the specific transaction context.
Game Technology Providers
Live casino and slot games on 8gbaje are powered by third-party game studios, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you launch a game session, a session token and anonymous player identifier may be passed to the relevant game provider to initialise your session. These providers do not receive your full name, mobile number, or payment details — only a session token sufficient to manage the game round and return a result to the 8gbaje platform.
Law Enforcement and Regulatory Disclosures
8gbaje will disclose personal data to law enforcement agencies, regulatory bodies, or other authorities if required to do so by a lawful order, court order, or other legal process. We will endeavour to notify affected account holders of such disclosures where we are legally permitted to do so, unless prohibited by the terms of the relevant legal order.
Your Data Rights
As a registered player on 8gbaje, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].
- Right of Access You may request a full copy of the personal data 8gbaje holds about you. We will respond within 30 days of verifying your identity.
- Right to Rectification If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account details directly in your profile settings.
- Right to Erasure You may request deletion of your personal data. Note that we may retain certain data where we have a legal obligation to do so — for example, transaction records required for AML compliance — even after your account is closed.
- Right to Restrict Processing You may request that we limit how we use your data while a correction or objection request is being assessed. During this period, we will continue to store your data but will not use it for any purpose other than holding it pending resolution.
- Right to Data Portability You may request a copy of the data you have actively provided to 8gbaje in a structured, machine-readable format (e.g., CSV) where technically feasible. This right applies to data processed on the basis of your consent or for the performance of a contract.
- Right to Object You have the right to object to the processing of your data for direct marketing purposes. You may also object to processing based on our legitimate interests, though we may be able to demonstrate overriding grounds that permit us to continue.
Data Security Measures
Technical Security Controls
8gbaje implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: 256-bit SSL/TLS encryption for all data in transit; AES-256 encryption for sensitive data stored at rest; bcrypt password hashing with salted rounds; multi-factor authentication options for account login; automated IP-based rate limiting to prevent brute-force login attempts; and intrusion detection systems that monitor server traffic for anomalous patterns in real time.
Data Breach Response
In the unlikely event of a personal data breach that poses a risk to affected players, 8gbaje will take prompt steps to contain the breach, assess the scope of affected data, and notify impacted account holders via their registered mobile number or email address as quickly as is reasonably practicable. We will provide clear guidance on the steps you should take to protect your account, including resetting your password and monitoring your linked bKash or Nagad account for any irregular activity.
Your Responsibility
While 8gbaje takes all reasonable steps to protect your data, account security also depends on your own practices. You should use a strong, unique password for your 8gbaje account, never share your login credentials or OTP codes with anyone, and log out of your session when using a shared or public device. If you suspect your account has been compromised, contact us immediately at [email protected] so we can suspend access and investigate.
Contact & Data Controller
Data Controller
8gbaje is the data controller responsible for the personal data processed under this Privacy Policy. All enquiries regarding this Policy, including data rights requests, privacy concerns, or reports of suspected data misuse, should be directed to the 8gbaje data protection contact:
Email: [email protected]
Subject line: Privacy Policy Enquiry
Response time: Within 5 business days for general enquiries; within 30 days for formal data rights requests.
Complaints
If you are not satisfied with how 8gbaje has handled your personal data or responded to a data rights request, you have the right to escalate your complaint in writing to our senior compliance team at the same email address, clearly marking your message as a complaint escalation. We are committed to resolving all privacy complaints fairly and transparently, and we treat every complaint as an opportunity to improve our data practices.
Ready to Play on 8gbaje?
Your privacy is protected every step of the way. Explore our cricket betting, live casino, slots, and fishing games — all secured with SSL encryption and backed by our fair-play commitment.
Login to 8gbaje Explore 8gbaje Casino Read Our FAQ Terms & Conditions🔞 For players aged 21 and above only. Please gamble responsibly.