๐Ÿ›ก๏ธ Player Safety ยท Fair Play ยท 8gbaje Platform

Responsible Gaming at 8gbaje

Gaming should be fun, not a source of stress or hardship. 8gbaje provides tools, guidance, and direct support to help every player in Bangladesh stay in control of their experience.

๐Ÿ”ž 21+ Only
โฑ๏ธ Time-Out Tools
๐Ÿ’ณ Deposit Limits
๐Ÿšซ Self-Exclusion
Non-Negotiable Policy

21+ Age Restriction

๐Ÿ”ž

For Adults Aged 21 and Above Only

Access to 8gbaje is strictly restricted to individuals who are 21 years of age or older. This is a firm platform-wide rule with no exceptions. Any player found to be under the age of 21 will have their account permanently closed and all funds returned in accordance with our Terms & Conditions. If you are a parent or guardian, please use device parental controls to prevent underage access to online gambling platforms.

Our Commitment

Gaming That Stays In Control

8gbaje believes that the best gaming experience is one you remain fully in control of โ€” financially, emotionally, and in terms of time spent.

At 8gbaje, we take responsible gaming seriously. Gambling โ€” whether it is placing a bet on a BPL cricket match, spinning the reels on a Pragmatic Play slot, or joining a live casino table โ€” is intended to be a form of entertainment. Like any entertainment, it is most enjoyable when it is kept within personal boundaries that you set for yourself, and when it does not interfere with your daily life, relationships, finances, or mental wellbeing.

We recognise that for a small number of players, gambling can shift from a leisure activity into something more problematic. When that happens, the responsible thing โ€” for 8gbaje and for the player โ€” is to act early. This page explains the tools available to you, the warning signs to watch for, and exactly how to get help if you need it. All support resources listed here are accessible by contacting our team directly at [email protected].

Important: Gambling is not a reliable source of income. Do not use gambling to solve financial problems, and never chase losses by placing larger or more frequent bets. Set a budget before you play and treat any amount wagered as a cost of entertainment โ€” not an investment.
Player Protection Tools

Tools to Keep You Safe

8gbaje provides a suite of account-level controls that you can activate at any time via your account settings or by contacting our support team.

๐Ÿ’ณ
Deposit Limits
Set daily, weekly, or monthly deposit caps in เงณ Taka to manage your spending.
๐Ÿ“‰
Loss Limits
Define the maximum amount you are comfortable losing in a set time period.
โฑ๏ธ
Session Time Limits
Limit how long a single gaming session can last before you are automatically logged out.
๐Ÿ˜ด
Time-Out / Cool-Off
Take a short break from 24 hours up to 6 weeks without permanently closing your account.
๐Ÿšซ
Self-Exclusion
Close your account for a defined period of 6 months, 1 year, 2 years, or permanently.
๐Ÿ””
Reality Checks
Receive on-screen reminders showing how long you have been playing during a session.
How to activate: All tools above can be requested by contacting 8gbaje support at [email protected] with the subject line "Responsible Gaming Tool Request". Deposit limit reductions take effect immediately. Increases to limits are subject to a 7-day cooling-off period before they apply.
Detailed Breakdown

How Each Tool Works

๐Ÿ’ณ
Deposit Limits โ€” Stay Within Your Budget

Deposit limits allow you to set a maximum amount you can transfer into your 8gbaje account over a rolling daily, weekly, or monthly period. For example, you might set a monthly deposit limit of เงณ5,000. Once that limit is reached, further deposits are blocked until the rolling period resets. You can request a lower deposit limit at any time and it takes effect instantly. Requesting a higher limit requires a 7-day review period โ€” this cooling-off window is intentional and designed to protect you from impulsive decisions made during an active session.

โฑ๏ธ
Time-Out โ€” A Short, Structured Break

A time-out is a temporary account suspension lasting anywhere from 24 hours to 6 weeks. During a time-out, you cannot log in, deposit funds, or place bets. Your account balance is preserved and remains accessible once the time-out period expires. Time-outs are ideal if you feel you need a brief pause to reassess your habits without making a permanent decision. They can be requested at any time by emailing [email protected]. Time-outs cannot be reversed once activated โ€” the full duration must elapse before access is restored.

๐Ÿšซ
Self-Exclusion โ€” A Serious Long-Term Commitment

Self-exclusion is a formal request to have your 8gbaje account closed for an extended period โ€” available in durations of 6 months, 1 year, 2 years, or permanently. During a self-exclusion period, your account is locked, all marketing communications from 8gbaje are stopped, and you will not be able to reopen the account before the chosen period ends. Permanent self-exclusion cannot be reversed under any circumstances. If you self-exclude, we strongly encourage you to also seek support from a professional counselling service. To initiate self-exclusion, email [email protected] with the subject line "Self-Exclusion Request".

๐Ÿ“‰
Loss Limits โ€” Protect Your Finances

A loss limit caps the total amount you can lose within a defined period. Once your net losses reach the limit you have set, further betting and gaming activity is blocked for the remainder of that period. This tool is especially useful for players who find themselves tempted to chase losses after an unlucky run. Like deposit limits, reductions are applied immediately while increases require a 7-day waiting period. Loss limits apply across all game types on 8gbaje, including sports betting, live casino, slots, and fishing games.

๐Ÿ””
Reality Checks โ€” Time Awareness During Play

Reality check notifications appear on-screen at intervals you specify โ€” for example, every 30 minutes or every hour โ€” during an active gaming session. Each notification shows you the total time elapsed in your current session and gives you the option to end the session or continue. Research consistently shows that players who receive regular time-in-session reminders make more considered decisions about when to stop. You can configure your preferred reality check interval in your account settings or by contacting our support team.

๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ง
Protecting Underage Players

8gbaje operates a strict 21+ policy. During registration, all players are required to confirm their age. Identity verification (KYC) documents are requested before withdrawal processing, which provides an additional safeguard. If you share a device with younger family members in Dhaka, Chittagong, or elsewhere in Bangladesh, we recommend enabling your device's built-in parental controls or password-protecting your browser to prevent access to gambling platforms. If you suspect a minor has accessed your 8gbaje account, contact us immediately at [email protected].

Know the Signs

Warning Signs of Problem Gambling

Recognising early warning signs is the most important step toward getting back in control. Ask yourself honestly whether any of the following apply to you.

  • โš ๏ธ You spend more money on gambling than you originally planned, and find it difficult to stop once you have started a session.
  • โš ๏ธ You chase losses โ€” meaning you place larger bets after losing in an attempt to win back money you have already lost.
  • โš ๏ธ You borrow money, sell possessions, or use funds intended for essential expenses (rent, food, utility bills) in order to fund gambling.
  • โš ๏ธ You feel restless, irritable, or anxious when you are not gambling, or when you try to reduce how much you gamble.
  • โš ๏ธ You conceal the extent of your gambling from family members, friends, or colleagues โ€” for example, hiding bank statements or lying about where you have been.
  • โš ๏ธ Gambling is interfering with your work, study, family responsibilities, or your health. You find yourself thinking about gambling even when you should be focused on other things.
  • โš ๏ธ You have tried to stop or cut back on gambling before and failed. The urge to gamble returns despite your best intentions.
  • โš ๏ธ You use gambling as a way to escape from problems, stress, depression, loneliness, or difficult emotions rather than as a form of entertainment.
๐Ÿ†˜
Recognise Yourself? Please Reach Out

If two or more of the above apply to you, we strongly encourage you to contact the 8gbaje support team at [email protected] to discuss setting limits or self-excluding. You do not need to be in crisis to ask for help โ€” the earlier you act, the easier it is to regain control.

Step-by-Step Guide

How to Self-Exclude from 8gbaje

  1. 1
    Decide on the exclusion period

    Choose the duration that feels right: 6 months, 1 year, 2 years, or permanent closure. There is no wrong answer โ€” choose whichever gives you the space you need. Remember that once activated, this cannot be reversed before the period ends.

  2. 2
    Email our support team

    Send an email to [email protected] with the subject line "Self-Exclusion Request". In the body of the email, include your registered mobile number, your username, and the exclusion period you have chosen. Our team is available 7 days a week.

  3. 3
    Identity confirmation

    To protect against fraudulent exclusion requests (e.g., someone else attempting to lock your account), our team will send a one-time confirmation to your registered mobile number. Reply to confirm the request is genuine.

  4. 4
    Account is closed and marketing stopped

    Within 24 hours of your confirmed request, your 8gbaje account will be suspended, all promotional communications will be stopped, and any pending bonuses will be forfeited. Your account balance will be returned to your registered bKash, Nagad, or Rocket account.

  5. 5
    Seek additional support

    Self-exclusion from 8gbaje is one step in the process. We encourage you to also consider speaking with a trusted person in your life, or reaching out to a professional counsellor if gambling has significantly affected your daily routine or financial situation.

Honest Self-Reflection

Quick Self-Assessment

These questions are not a clinical diagnosis โ€” they are a prompt for honest reflection. Consider each one carefully.

Have you ever felt the need to bet more and more money to get the same level of excitement?
If yes, this may indicate tolerance โ€” a common early sign of problematic gambling behaviour.
Do you feel anxious, irritable, or low in mood on days when you have not been able to gamble?
Emotional reliance on gambling beyond entertainment is a signal worth taking seriously.
Have you ever gambled to escape problems at work, at home, or in your personal finances?
Using gambling as a coping mechanism typically worsens the underlying problems over time.
After losing money, have you typically returned quickly to try to win it back?
Chasing losses is one of the strongest predictors of problem gambling โ€” it rarely results in recovery of lost funds.
Have family members or close friends ever expressed concern about how much time or money you spend gambling?
Outside perspective from people who know you well is often more objective than self-assessment.
What to do next: If you answered "yes" to two or more of these questions, please contact 8gbaje directly at [email protected] to discuss the responsible gaming tools available to you. You can also explore our FAQ page for answers to common questions about setting limits and managing your account.
External Support

Getting Help & Further Support

8gbaje can provide account-level tools and internal support, but for players who feel that gambling has become a serious personal or financial problem, professional support is strongly recommended. Speaking with a trained counsellor โ€” whether in person, by phone, or online โ€” is a confidential and effective way to address gambling-related difficulties.

In Bangladesh, mental health and counselling services are available through a growing number of organisations, many of which offer confidential support for behavioural issues including gambling. If you are in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other city, we encourage you to speak with your general physician or a registered mental health professional who can connect you with appropriate resources in your area.

๐Ÿ“ž
Contact 8gbaje Responsible Gaming Support

Our dedicated support team is available seven days a week. Email us at [email protected] with the subject "Responsible Gaming Help" and a team member will respond within one business day. Everything you share is handled confidentially.

Remember: Asking for help is not a weakness โ€” it is the smartest move you can make. 8gbaje is committed to supporting every player who reaches out to us, without judgment and without pressure.

Play Smart on 8gbaje

Responsible gaming is the foundation of a great experience. When you are ready to play, 8gbaje has cricket betting, slots, live casino, and fishing games โ€” all waiting for you. Set your limits, stay in control, and enjoy the game.

Login to 8gbaje Read Our FAQ Cricket Betting Explore Slots

๐Ÿ”ž For players aged 21 and above only. Gamble responsibly.